About Urable

Michael has an extensive business background spanning over 30 years across multiple industries. He has been a catalyst for transformational change in every business he’s been a part of by employing a simple model…Listen – Strategize – Execute. As an entrepreneur, he helped create and grow Pentec Health, Inc. into the largest provider of intrathecal drug therapy in the United States. He and his brother created CoumaCareSM, a software system that revolutionized the field of anticoagulation. And now, with the help of his two adult children, he’s set his sights on transforming the automotive detailing industry with the introduction of Urable; a custom software application that enhances the professional image of the business and creates an unexpectedly professional experience for customers. He has executive-level experience that includes Senior Management, Business Development, Sales, Marketing, Systems Design, Outcomes Research, Health Economics and cGMP Operations.

Kris is a co-founder of the company and entrepreneur with a background in medical sales, business development and systems design. She excels at synthesizing customer-driven insight with high-end software design. She leads the company’s growth initiatives and customer service operations. Her exposure to the methodologies of LEAN and Six Sigma give her unique insight into strategies needed to streamline operations. She is a co-designer of Urable and a huge asset to the company and the markets it serves.

Kyle is a co-founder of the company and responsible for all software design and development. The wildly successful commercial application, Urable, is his creation with design assistance from the rest of the team. He has worked for small start-ups, building systems from the ground up and large multinational corporations where he focused on improving existing business processes, as well as introducing entirely new systems that dramatically improved operational efficiency on a global scale. His career has allowed him to merge his skills in Graphic Design with front-end and back-end software and web development. He is uniquely able to create aesthetically pleasing and simple User Interfaces that incorporate complex “under the hood” logic to streamline business processes and improve the utility of captured data.

As the Director of Customer Success, Taylor specializes in creating a simplistic, seamless onboarding process for new Urable users. As a former teacher of 6 years, Taylor successfully implements the educator skill set to provide prospective users and Urable subscribers with exceptional, personalized customer service. She enjoys the process of getting to know users on a personal level and helping them optimize their accounts to support their professional growth.

Taylor believes the best part of working for Urable is working with her family to build a brand that changes the lives of so many business owners.

Grant Menard is an entrepreneur, automotive industry leader, and founder of multiple successful businesses focused on innovation, growth, and creating exceptional customer experiences. His journey began shortly after graduating from Penn State University, where he started his career in the pharmaceutical industry as an Account Executive, developing a strong foundation in sales, relationship building, and strategic growth. Grant has always believed that “relationships come first, business comes second,” a philosophy that has guided his career and shaped the way he builds companies, partnerships, and teams. After transitioning into the automotive industry, Grant built and scaled businesses across detailing, automotive services, consulting, and technology, gaining firsthand insight into the challenges shop owners face every day. That experience fueled his passion for creating better solutions for the automotive aftermarket and led him to help drive the vision behind Urable. Today, Grant brings his entrepreneurial experience, industry expertise, and commitment to empowering others to Urable, helping automotive businesses leverage technology, streamline operations, and achieve sustainable growth.

Ryan comes to the Urable team with a wide-ranging background in sales and account management from the medical device industry. He brings with him a passion for the automotive industry, entrepreneurship and assembling high-powered teams. He excels at building strong relationships and providing effective solutions to complex problems faced by niche organizations. After receiving his undergraduate degree from Lehigh University in 2014, he further developed his skills at Columbia University College of Dental Medicine before returning home to the Greater Philadelphia area and joining the Urable team.

Vicki joins the Urable team after a 17 year career at The Academy of Notre Dame as the school’s Librarian. She brings with her a passion for information literacy and the ethical use of Artificial Intelligence in educational and business settings. With a Master’s Degree in Library Information Sciences, she will help organize and curate resources to help the company scale efficiently through the use of technology.