Responsible Disclosure Policy - Urable | CRM Software & App for Small Service-Based Businesses

Responsible Disclosure Policy

Urable (Abens Solutions LLC) is providing this service to help ensure a safe and secure environment for all users. 

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com

This policy applies to Urable (Abens Solutions LLC) hosted applications and to any other subdomains or services associated with products. Urable (Abens Solutions LLC) does not accept reports for vulnerabilities which solely affect marketing websites (https://urable.com), containing no sensitive data. 

Security researchers must not: 

  • engage in physical testing of facilities or resources, 
  • engage in social engineering, 
  • send unsolicited electronic mail to Urable (Abens Solutions LLC) users, including “phishing” messages, 
  • execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks, 
  • introduce malicious software, 
  • execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems, 
  • test in a manner which could degrade the operation of Urable (Abens Solutions LLC) systems; or intentionally impair, disrupt, or disable Urable (Abens Solutions LLC) systems, 
  • test third-party applications, websites, or services that integrate with or link to or from Urable (Abens Solutions LLC) systems, 
  • delete, alter, share, retain, or destroy Urable (Abens Solutions LLC) data, or render Urable (Abens Solutions LLC) data inaccessible, or, 
  • use an exploit to exfiltrate data, establish command line access, establish a persistent presence on Urable (Abens Solutions LLC) systems, or “pivot” to other Urable (Abens Solutions LLC) systems. 

Security researchers may: 

  • View or store Urable (Abens Solutions LLC) nonpublic data only to the extent necessary to document the presence of a potential vulnerability. 

Security researchers must: 

  • cease testing and notify us immediately upon discovery of a vulnerability, 
  • cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and, 
  • purge any stored Urable (Abens Solutions LLC) nonpublic data upon reporting a vulnerability. 

Thank you for helping to keep Urable (Abens Solutions LLC) and our users safe! 

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